Shipping policy

SHIPPING POLICY

Order processing times

Our orders are processed within 3-5 working days. During seasonal times like Black Friday and Christmas, order processing can take up to 7 business days. We appreciate your patience while we prepare your order.

Shipping times

We ship locally and internationally.

• Orders shipped locally will arrive within 1 to 2 working days.
• Orders shipped internationally will arrive within 7 to 10 working days.

Shipping costs

• Free shipping on Rwandan orders.
• International shipping prices vary by territory. See shipping choices by carrier in check-out.

Returns

We want you to be happy. If for any reason you are not satisfied with your purchase from IZUBAA and wish to return it for a refund, we accept returns up to 30 days after delivery.